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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phyllis Jendzo

June 5, 2025

1  out of  5
rating by Phyllis Jendzo
"I am so sorry that State Farm could not provide us with a homeowners policy for our youngest son. He is in the process of purchasing our home and we will be living together. We have had State Farm for many years. Our daughter and older son have also been with your company for many years as well because of our recommendation! Very disappointing. However, Megan Parness tried to help us and was very professional."
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Brianna Day

May 28, 2025

5  out of  5
rating by Brianna Day
"I had an amazing experience working with Joe Karam at Kathy Miraval State Farm. From our first conversation, Joe made me feel like more than just a customer—he treated me like part of the family. He was patient, incredibly knowledgeable, and genuinely focused on helping me get the right coverage at the most affordable rate. Joe’s approach is all about trust and personalized service. He took the time to walk me through my options, answered every question, and made sure I understood exactly what I was signing up for. His level of care and commitment is rare to find. The rest of the office reflects that same energy—professional, kind, and completely client-focused. They’re organized, responsive, and go the extra mile to make you feel secure and well cared for. This team sets the bar for what an insurance agency should be. Kathy Miraval’s office is, without a doubt, the most reliable and thoughtful insurance provider on Long Island. If you want a team that truly looks out for your best interests and treats you like one of their own, this is the place to go."
We responded:
"Thanks so much for your kind words. It's very much appreciated."
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Brianna and Rob Cerabone

May 28, 2025

5  out of  5
rating by Brianna and Rob Cerabone
"The Best Insurance Office on Long Island thanks to Joe Karam & the Kathy Miraval State Farm Team. Working with Joe Karam at Kathy Miraval State Farm has been an outstanding experience from start to finish. From our first conversation, Joe treated me like family - warm, welcoming, and genuinely invested in helping me find the best coverage. He listened closely to my needs, explained everything clearly, and took the time to customize a plan that would truly protect me and my loved ones - while also securing the most competitive rates. Joe goes above and beyond - not just to sell a policy, but to build trust and provide peace of mind. His combination of professionalism, empathy, and attention to detail is something you rarely find. He follows through, checks in, and makes sure you’re always taken care of. You leave each conversation knowing you’re in the best possible hands. And it’s not just Joe - the entire team at Kathy Miraval State Farm is exceptional. From the front desk to the back office, every person you encounter is courteous, knowledgeable, and truly committed to helping you feel confident and protected. There’s a real culture of care and integrity that sets this office apart. They’re quick to respond, clear in their communication, and proactive in looking out for your needs. Simply put, this is not your average insurance office. This is the gold standard. Kathy Miraval State Farm is hands down the best insurance agency on Long Island. They combine the personal touch of a local office with the resources and strength of a national brand—and they do it with heart, professionalism, and an unwavering commitment to their clients’ well-being. If you’re looking for a team that will treat you like family, work tirelessly to get you the best rates, and always put your protection first - look no further. Joe Karam and the entire team at Kathy Miraval State Farm are the people you want in your corner."
We responded:
"Thanks for the positive feedback. It's important to us that you receive great service. "
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Rich Pascale

May 28, 2025

5  out of  5
rating by Rich Pascale
"Great office and very friendly people. They have your best interests in mind."
We responded:
"Thanks so much for your feedback. Happy to hear you have been satisfied with our service. "
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T. J. Varley

May 13, 2025

5  out of  5
rating by T. J. Varley
"Excellent service Brian was excellent"
We responded:
"Thanks so much for taking the time to give us a review. We greatly appreciate your business!"
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Fay FAR

April 30, 2025

5  out of  5
rating by Fay FAR
"They were amazing help and answered all my questions!! Will be coming in person from now on!!"
We responded:
"Thank you for the review! We look forward to seeing you in the office. Please let know if we can help with any other insurance needs you may have!"
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brooke Carrozzo

April 23, 2025

5  out of  5
rating by brooke Carrozzo
"Everyone in this office, especially Meghan Erbis and Joe Karam are always exceptional and extremely helpful!"
We responded:
"Thanks for taking the time to give us a review! Our goal is always to provide the best customer service we can. Please let us know if we can help with any other insurance needs you may have. "
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Lena Vikara

April 23, 2025

5  out of  5
rating by Lena Vikara
"Meghan handles all of my policies and she is the best. I trust her to make sure I have the right coverage and that everything is handled. She is always available and willing to answer questions. I have referred many friends to her that have been happy as well"
We responded:
"Thank you so much for wonderful review. We greatly appreciate your business & all your referrals."
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Karam Josan

February 9, 2025

5  out of  5
rating by Karam Josan
"I highly recommend Megan, Matt and her team for auto insurance. They were professional, knowledgeable, and took the time to explain all my options. Their customer service is top-notch, always responsive and helpful. A truly outstanding experience!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Enochia Young

September 3, 2023

1  out of  5
rating by Enochia Young
"I don’t know who they’re paying to write these reviews because they have the worst service I have ever experienced. They sent me the drive safe package and I didn’t set it up at the time. They charged me 178 when my bill was usually 230. I then set up the drive safe they charged me 260 to make up for that 178 the prior month. Kathy said 178 was what I was charged for the discount…she also stopped answering me via text, didn’t want to answer my questions. I still continued to pay 230 EVEN THOUGH DRIVE SAFE WAS SET UP. I called their office and a guy told me he would get back to me the next day and never did. Most likely they’re ripping you off, don’t be naive. I got a quote from progressive for 117 a month. I mean that’s an enormous difference compared to 230. Be smart with your money"
We responded:
"Thank you Enochia for your review. I am sorry for your experience with us, but we take feedback very seriously! Please call our office at your earliest convenience and ask for me so we can further discuss this matter."
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Jaclyn Gardner

March 9, 2023

5  out of  5
rating by Jaclyn Gardner
"Great agency! Kathy and her team are wonderful to work with and super helpful with all insurance needs. I truly appreciate their quick response time and attention to detail. Highly recommend!"
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Kathleen Scorce

March 8, 2023

5  out of  5
rating by Kathleen Scorce
"For many years I’ve have nothing but a great experience in this office. I have multiple policies and highly recommend using them for your insurance needs! 5 stars!!"
We responded:
"Thanks so much for taking the time to give us a review, we greatly appreciate your business!"
Profile photo of KERIANNE SCORCE

KERIANNE SCORCE

March 8, 2023

5  out of  5
rating by KERIANNE SCORCE
"This is such a great insurance office. They have the best service. I highly recommend. They answer all my questions!"
We responded:
"We appreciate your business, and we are always here to help with any of your insurance needs. Thank you for the review!"
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Kenneth Saam

June 29, 2022

5  out of  5
rating by Kenneth Saam
"Professional. Was a pleasant experience."
We responded:
"Thanks so much for taking the time to give us a review. We greatly appreciate it!"
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Ranjeeta Addison PHS

April 19, 2022

5  out of  5
rating by Ranjeeta Addison PHS
"I am writing this review to inform you about an employee that goes above and beyond for her clients. Her name is Megan Erbis. She has been there for me, and assisted me whenever I need her. Her willingness to assist her clients and dedication is something that this world needs more of! Her daily devotion to providing excellent customer service shows in her eagerness to assist anyone at any time."
We responded:
"Thank you so much for the great review! Our office always strives for the best customer service we can offer, and we appreciate your business!"
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Steven Muller

May 19, 2020

5  out of  5
rating by Steven Muller
"Very personalized service and always very responsive. Not many can say they enjoy speaking with their agent, but it's always a joy to speak with Joe Karam and he truly cares. Would highly recommend!"
We responded:
"Thank you for taking the time to give us a review. We appreciate your business and are here to help you with any of your insurance needs. It's always a pleasure working with you."
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Christine C

January 13, 2020

5  out of  5
rating by Christine C
"The most patient and kindest people working with you. I never feel belittled with my most basic questions. Most importantly they are timely and prompt with their response and really want to work with you."
We responded:
"Thank you so much Christine for your review. It is a pleasure working with you and your family!"
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W. Apnj

September 25, 2019

5  out of  5
rating by W. Apnj
"Personalized attention and service. My family has been a customer for decades."
We responded:
"Thank you for your review. Our office enjoys working with you and we really appreciate you taking the time to share your experience with us."
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Justin Francisco

September 4, 2018

5  out of  5
rating by Justin Francisco
"Great agency! Kathy and her team treats every individual customer with the same attention and care. Truly an example of State Farm's Local Agent-Customer relationships."
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Jill (Jr11marz)

August 30, 2017

5  out of  5
rating by Jill (Jr11marz)
"Kathy and her team are wonderful to work with and super helpful with insurance needs. Great customer service!!!"